Terms & Conditions

1. Introduction

Welcome to Elevate ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, located at elevate-vapes.com (the "Website"), and the products and services offered through our Website.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website.

2. Age Verification

You must be at least 18 years of age to purchase products from our Website. By placing an order, you confirm that you are at least 18 years old and that the person receiving the delivery is also at least 18 years old.

We reserve the right to request age verification before processing any order and to refuse service to anyone we believe is under 18 years of age.

3. Products and Services

All product descriptions, including but not limited to specifications, images, prices, and availability, are subject to change without notice. We make reasonable efforts to accurately display our products, but we do not guarantee that the display on your device will be accurate.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

4. Crypto Payments

We accept cryptocurrency payments only. By choosing to make a payment with cryptocurrency, you acknowledge that:

• Cryptocurrency transactions are generally irreversible once initiated
• You are responsible for sending the correct amount to the correct wallet address
• Market fluctuations in cryptocurrency value may occur between the time of purchase and the time of processing
• You consent to our Anti-Money Laundering (AML) verification processes

5. Shipping and Delivery

We ship our products in discreet packaging that resembles regular vape products for your privacy. Delivery timelines are estimates and not guaranteed. We are not responsible for delays due to shipping carriers, customs, or other circumstances beyond our control.

Please refer to our Shipping Policy for more detailed information.

6. Returns and Refunds

Due to the nature of our products, all sales are final. We do not accept returns or exchanges once a product has been opened. If you receive a damaged or defective product, please contact our customer support within 48 hours of receiving your order.

If we determine that the product was defective at the time of delivery, we may, at our discretion, offer a replacement or refund.

7. User Conduct

When using our Website, you agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website
• Use the Website to transmit any material that contains viruses, trojan horses, or other harmful components
• Impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity

8. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.

9. Disclaimer of Warranties

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY PRODUCTS OBTAINED THROUGH THE WEBSITE.

11. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without giving effect to any principles of conflicts of law. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the courts located in Dubai, UAE.

13. Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

14. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or through our Contact Page.